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Listening to Life: Poor service is the easy way to lose a customer fast

Tue, 27 Jul 2010 17:45:26 +0000

Listening to Life: Poor service is the easy way to lose a customer fast
The world of ever changing relationship values is insidious, and this week, after talking to a randomized few Neapolitans, I have discovered that I am not alone in my experience that good old fashioned customer service is suffering. It seems that many local businesses have shifted their value away from treating us consumers like their bread and butter, which, hello, we are.

Schoolboy arsonist gets life

Tue, 13 Jul 2010 17:45:47 +0000

Schoolboy arsonist gets life
AKMOL Miah killed ex-girlfriend and her sister in arson attack after she dumped him

Let daughter go, prepare her for her new life

Wed, 30 Jun 2010 17:48:05 +0000

Let daughter go, prepare her for her new life
Dear Annie: My husband and I are at the end of our rope with our 18-year-old daughter, “Kate,” who just graduated from high school.

Life & Style

Wed, 16 Jun 2010 17:57:56 +0000

Life & Style
When I first catch sight of Sheherazade Goldsmith across a sunny herb garden, she is laughing and rolling a cigarette. It is only two weeks since her divorce from Zac Goldsmith , the millionaire environmentalist, dreamboat, love-cheat and newly elected Conservative MP for Richmond Park, so frankly, she is doing well to be smiling at all.

Once predicted to never talk, Cedar Rapids teen succeeds in speech, and life

Fri, 02 Apr 2010 19:07:02 +0000

Once predicted to never talk, Cedar Rapids teen succeeds in speech, and life
When Tyler Hurford received All State Speech honors this week, he was in an elite group. Hurford, 15, was among just a few freshmen to receive the award from the Iowa High School Speech Association. The honor was even more impressive, considering what doctors predicted when Hurford was diagnosed with autism at age 2. “They had said, ‘don’t [...]